Job Posting

Supervisor, Access Services – University of Northwestern-St. Paul – MN

Job Summary

This staff position is responsible for managing access services (circulation, interlibrary loan, and reserves) and supervising student employees at the Berntsen Library ( at the University of Northwestern – St. Paul ( This position is full-time and reports to the Library Director.

Job Responsibilities

  • Manage circulation services (books and audio visual), including the following: activities at the front desk, circulation and billing transactions, inventory, and stacks’ and materials’ maintenance.
  • Respond to circulation-related inquiries from patrons and other libraries. Provide circulation desk coverage as necessary.
  • Manage interlibrary loan activities mainly using MINITEX and OCLC. Respond to inquiries from patrons and other libraries. Update policies and workflow regularly in order to make best use of vendors, systems, and technology. Train library students on changes, as needed. Maintain appropriate record-keeping and statistics.
  • Oversee course reserves. Ensure that items are available to students. Maintain communication with faculty in order to secure educational materials for classroom use and to maintain adherence to copyright guidelines.
  • Supervise student employees, including interviewing, hiring, training, and oversight. Assign tasks for all shifts/students. Encourage high service standards and check for accurate completion of tasks in a timely manner. Monitor and approve bi-weekly time cards.
  • Maintain copiers and printers, calling for supplies and service as necessary. Maintain supply inventory for materials’ processing and office needs.
  • Represent Northwestern at designated Consortium committees.
  • Because our community is a significant part of our mission and the development of our students, all employees act as a minister of the gospel of Jesus Christ by actively partnering with the University to disciple students in growing intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to mature in their faith.

Educational/Experiential Requirements

  • Bachelor’s degree required.
  • Minimum of 2 yrs previous related experience required.
  • Maintain a personal relationship with Jesus Christ; is a consistent witness for Jesus Christ; maintain a kind, Christ-like attitude in dealing with and ministering to people within and outside of Northwestern; and faithfully uphold and embrace Northwestern’s mission, doctrinal statement and Declaration of Christian Community.

Job Application Instructions

To apply, please begin at the university’s employment home page: