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Electronic Resources Generalist - Fuller Theological Seminary - CA

JOB SUMMARY
The Electronic Resources Generalist (ERG) will provide support to the entire Electronic Services Department, including Community Outreach. This position will: assist with maintaining the library webpage in partnership with the Electronic Resources Librarian, serve as the first point of contact for technical library questions online and at the front desk, schedule social media and electronic announcements utilizing different platforms and mediums, work with the Reference Librarians to create resource videos and materials, participate in library events, and other duties as assigned. This position will involve attention to technical details combined with excellent customer service.

JOB RESPONSIBILITIES

  • Schedule social media posts for the DAH Library
  • Update and check links on Library website, LibGuides, WMS, OCLC, and LibAnswers
  • Create and keep a schedule of front desk tech help hours (at least 10 hours a week, minimum)
  • Work with Reference Librarians on new how-to videos and materials for databases and other eResources
  • Provide customer service and support for online inquiries, by utilizing chat, Hangouts, Facetime, or any other medium
  • Maintain, schedule, create, post, and update library digital and print signage as needed
  • Work closely with the Electronic Resources Librarian to create metadata and upload doctoral projects to the digital repository
  • Research and compile new eResources for possible future purchases
  • Assist in executing, planning, and participating in library events - about 8 a year
  • Other duties as assigned

EXPERIENTIAL / EDUCATIONAL QUALIFICATIONS

  • Bachelor’s degree required
  • MLIS or MLS preferred
  • Customer Service experience required
  • Familiarity with WordPress required
  • Familiarity with social media and social media managers
  • Familiarity with video editing software and programs, including screen capture desired
  • Experience with Photoshop desired
  • Must be able to sort alpha-numerically
  • Basic computer skills are a must
  • 1-2 years experience with Word and Excel is required
  • Must be able to work well independently
  • Strong attention to detail is required

JOB APPLICATION INSTRUCTIONS

Please apply at https://workforcenow.adp.com/jobs/apply/posting.html?client=fullertheo&ccId=19000101_000001&type=MP&lang=en_US#